FAQs

Is there any cost to membership?

No.

How does the VIP membership work?

Sign up. Earn Points. Get Free stuff! (See Terms and Conditions for details)

What is the Mug Club VIP and how is it different from VIP?

Mug Club VIP offers twice as many points per dollars spent INCLUDING alcohol! Mug Club VIP also offers other exclusive perks like specially priced, Members only drink and food items and other special discounts.

What happens if I don’t have my card when I visit?

We can look up your account information by name, phone number or email address

Who should I contact if I have a problem with my card?

You may contact us by email or visit our Clifton location.

After I register my card, what do you do with my information?

We use your details to send you information on special offers and promotions that we think will be of interest to you. We also use it to send updates on changes to the program and to keep you apprised of your account activity. Please note that we will never share your information with a third party.

Is there a limit to rewards I can accumulate?

There is no limit on the number of eligible points that a Member can earn and redeem. However, there are restrictions to most coupons. See coupon for details.

We reserve the right to make changes in the rules, cancel or audit your account, or terminate the program at any time without advance notice.

TERMS & CONDITIONS
Dos Hombres VIP Loyalty and Mug Club VIP Programs are reward programs offered by Dos Hombres of Clifton, Co. Enrollment, membership, and all related benefits of the Program, including the use of the Program website or mobile application, are offered to you by Dos Hombres, at its discretion. The Program is restricted to the Clifton Location only. Your participation in this Program is subject to these Terms and Conditions, including any changes made to these Terms in the future.The Program is subject to cancellation or modification at any time without notice.All eligible Guests are invited to join and participate in the program

Eligibility

• Guests must have a valid email address and telephone number. Without a card this is how you will get points added to our account.
• VIP Guests must be at least 18 years of age as of the date of enrollment.
• Upgraded Mug Club VIP members must be 21 or older as of the date of enrollment.
• The Program is provided to individuals only. Businesses, corporations, joint ventures, partnerships, groups, associations, and other non-personal entities are not eligible to participate in the Program.
• Employees and immediate family members may not participate in rewards programs.Rewards abuse is considered theft and will not be tolerated and is a terminable offense.
• All memberships are non-transferable.

Conditions

• To become a member of the VIP Program, eligible Guests must complete the enrollment and registration process either through the website, the mobile application, or by completing the enrollment form at our Clifton location.
• Guests who would like to upgrade to Mug Club VIP status must apply in store and show proper photo ID for proof age.
• All information submitted must be truthful and accurate. It is the Member’s responsibility to ensure that the information provided remains current and to promptly notify Dos Hombres of any changes.
• The Member is responsible for restricting access to and maintaining the confidentiality of his/her account and password, and agrees to accept responsibility for the activities of anyone using the Member’s account and password.
• An individual should only have one account. Two or more Members cannot combine or merge accounts for any reason; an individual member that has multiple accounts can request that their accounts be merged.
• Dos Hombres reserves the right at any time to limit Program enrollment, or to establish different rules for Program participation without prior notice.
• Dos Hombres may void a Member’s account at any time, for any reason, without notice.
• If a Member is suspected of fraud or theft or has otherwise acted illegally, or is in violation of these Terms,Dos Hombres may void membership.
• If a membership is voided, all points and benefits earned or obtained through the Program are also voided without remedy unless otherwise agreed in the sole discretion of Dos Hombres.

• These rights are in addition to any other legal or equitable remedy that may be available to Dos Hombres under applicable law.
• In order for the Member to earn points, the Member’s phone number tied to the Member’s account must be provided to the server upon payment.
• If Members do not provide a valid phone number upon payment, Members will receive no points for their transaction. The granting of retroactive credits are at the sole discretion of Dos Hombres.
• Points are non-transferable, do not have any cash value and cannot be redeemed for cash.
• Accounts may be removed after extended periods of non-use.
• Dos Hombres reserves the right to invalidate purchases credited to a Members account and associated points if it is determined that a) points were incorrectly posted to a Member’s account, or b) points were obtained fraudulently.
• Members can view the reward options and the points required to redeem for the reward by visiting the Program website www.go2dos.com, the mobile application, or an in-restaurant inquiry. Account balances are also printed at the bottom of you receipt. When a Member accumulates enough points for a reward, the member has the option to use those points or save and combine them.
• There is no limit on the number of rewards that a Member can get with accumulated points.
• The Program reward requirements are subject to additions, modifications, inclusion/exclusion changes and eliminations.
• Expired rewards will not be replaced and will not be re-credited to a Member’s account.
• Rewards may not be used toward payment of tax or gratuity, or gift cards.
• Rewards have no cash value, are not for resale and are not redeemable for cash.
• By enrolling into this Program, the Member is opting in to receive Program communications sent by email and /or Text.

Program Change or Termination

• Dos Hombres reserves the right, at its sole discretion, to (a) suspend, change or terminate the Program, any individual promotion, or any Member benefit, in whole or in part; (b) modify, limit or suspend the use and/or redemption of any participation credit, such as qualifying purchase credit, in any respect; (c) modify or change redemption procedures, including the amount of participation credit required for particular rewards; (d) modify, limit or suspend the collection of participation points, including but not limited to imposing time limits and changes in participation points.
• A Member’s continued participation in the Program after any modification to the Program and/or these Terms will indicate your acceptance of any such modification.